Privacy policy
This privacy policy explains how Atten ("we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using the Atten website, you agree to the collection and use of information in line with this policy.
Who we are
Atten provides mindfulness-based attentional training across a range of services, including AttenSafe, AttenExec, and AttenAlert.
If you have any questions about this policy or how we handle personal information, you can contact us using the details provided at the end of this policy.
What personal information we collect
We may collect personal information that is reasonably necessary for our functions and activities, including:
- Name
- Email address
- Phone number
- Organisation and role
Enquiry details and correspondence
Information you submit through contact forms, mailing list sign-ups, or bookings
Technical information such as IP address, browser type, and device information
Sensitive information
In some circumstances, we may collect sensitive information (including health-related information) where it is voluntarily provided, reasonably necessary for our services, and collected with your consent. This is more likely to occur through direct client correspondence or service delivery activities rather than through our public website.
We do not collect sensitive information unless it is required for a lawful purpose directly related to our services.
How we collect personal information
We collect personal information in a number of ways, including:
- When you submit information via our website forms
- When you contact us by email or phone
- When you subscribe to updates or request information
- Through cookies and similar tracking technologies
- Where possible, we collect personal information directly from you.
Why we collect and use personal information
We collect and use personal information to:
- Respond to enquiries and provide requested information
- Deliver and improve our services
- Manage bookings, training sessions, or communications
- Send updates, insights, or marketing communications where you have opted in
- Maintain the security and performance of our website
- Comply with legal and regulatory obligations
We only use personal information for purposes that are reasonably expected or permitted by law.
Disclosure of personal information
We may disclose personal information to third parties where necessary to operate our business, including:
- Service providers such as website hosting, analytics, CRM, and email services
- Professional advisers (for example, legal or accounting advisers)
- Regulatory authorities where required by law
We take reasonable steps to ensure third parties handle personal information in a manner consistent with this policy.
Overseas disclosure
Some of our service providers may store or process personal information outside Australia (for example, cloud hosting, analytics, CRM, and email platforms). Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with this policy and applicable Australian privacy requirements.
Cookies and analytics
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Understand how visitors use our website
- Measure and analyse traffic and engagement
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Marketing communications
We may send marketing or informational communications where you have opted in or where permitted by law. You can opt out at any time by using the unsubscribe link in our emails or by contacting us directly.
Storage and security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Data breaches
If we become aware of a data breach involving personal information that is likely to result in serious harm, we will take steps required under applicable law, including notifying affected individuals and the relevant regulator where required.
Access and correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant, or misleading.
Requests can be made using the contact details below. We will respond within a reasonable timeframe.
Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us to raise a complaint. We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Operating in New Zealand
If we collect, hold, use, or disclose personal information in connection with our operations in New Zealand, we will also take steps to comply with the New Zealand Privacy Act 2020.
This includes taking reasonable steps around cross-border disclosures and, where required, informing people that their personal information may not receive the same protections outside New Zealand.
If you are in New Zealand and have a privacy concern, you can contact us first using the details below. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner (New Zealand).
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on our website.
Contact us
For questions, requests, or complaints regarding privacy, please contact:
Atten
Email: dave@atten.com.au
Phone: +61 427 214 912
Last updated: 16-JAN-2026